Lesson 9: Where the KPI Rubber Hits the Road

What we’ll cover:

• Why the majority of KPIs don’t lead to performance improvement
• If your performance improvement tactics are to educate, increase resource levels or find more funding, you’re missing the whole point of performance improvement
• Where you’ll find the real leverage to improve performance
• Secret #9…

Watch the video:

Download “The 10 Secrets to KPI Success” report, if you haven’t already:

“The 10 Secrets to KPI Success” report contains the details of all the video lessons in this series.

Download your copy to read and follow along as you watch the video.

Coming up in Lesson 10:

We are going to get together one more time, for Lesson 10 in this program and what we are going to look at is this idea that performance measurement is not a cost.  It’s actually and investment and I’m going to share with you a tool that you can use that helps you reflect on your existing performance measurement process and assess where its strengths are and where it really does need investment to improve so that it can improve the performance of your whole organisation.
 

Overview | Lesson 1 | Lesson 2 | Lesson 3 | Lesson 4 | Lesson 5 | Lesson 6 | Lesson 7 | Lesson 8 | Lesson 9 | Lesson 10