Lesson 6: The Waste in Your KPI Process

What we’ll cover:

• Why people spend more time debating a measure’s relevance or data quality than they do using it to improve performance
• The discipline that’s missing from most performance measurement processes – that causes heaps of hidden waste
• How to avoid multiple different versions of the truth from what should be one KPI
• Secret #6…

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“The 10 Secrets to KPI Success” report contains the details of all the video lessons in this series.

Download your copy to read and follow along as you watch the video.

Coming up in Lesson 7:

When we get together for Lesson 7 we are going to explore why your performance reports may very well be putting people to sleep and often that’s the case because there are 3 very important questions that every performance report should answer and I very rarely see performance reports succeed in answering those 3 questions.

Overview | Lesson 1 | Lesson 2 | Lesson 3 | Lesson 4 | Lesson 5 | Lesson 6 | Lesson 7 | Lesson 8 | Lesson 9 | Lesson 10