Canadian government colleagues Shannon Sanford and Janet Norman share seven ways PuMP helped beyond performance measurement. (more…)

There are four essential parts to invite people to a new performance measurement method, like PuMP, that helps your performance culture grow organically. (more…)

Admit it - you've either heard or uttered these words when faced with a goal that was intangible or fluffy: "That's not measurable!" (more…)

One of the main reasons that our performance measurement practice fails to produce good KPIs is that we rush through it to quickly. (more…)

Language is the key to make intangible goals or objectives measurable. These 5 questions will help you make the language more tangible, and thereby measurable. (more...

Use this checklist of 31 tangible clues that your strategic plan might be one of the 90% that will fail in execution. (more…)

To make OKRs measurable, and thereby fulfil their promise to measure what matters, we need to solve 5 common problems in writing OKRs. (more…)

Break outdated and useless KPI habits by using memes that are quick and easy ways to remember the principles to meaningfully measure performance. (more…)

There is a lot of focus on why we should measure performance. But are the consequences of having no KPIs, metrics or measures really all that bad? (more…)

Activity measures are easier to identify and implement, but they aren't good proxies for outcome measures. Follow these 7 logical steps to move from activity to outcome measures.