KPI Training for Practical, Engaging, and Meaningful
Performance Measurement

The PuMP Blueprint Workshop provides KPI training based on proven how-to techniques to design, align, implement, report and use performance measures to execute strategy, improve performance, and reach targets.

GET PEOPLE ENGAGED IN AND ALIGNED TO THE STRATEGY.

The key to a high-performance culture is meaningful measurement. Done well, it powerfully focuses, aligns, and engages everyone in executing your organisation’s strategy and improving what matters.

Performance measurement isn’t about brainstorming or buying industry KPIs off the shelf. It’s not about holding people accountable, either. Proper performance measurement is about closing performance gaps with evidence-led decisions and actions.

Proper performance measurement isn’t what most people are used to, however.

MEASURING PERFORMANCE CAN BE EASIER, FASTER, MORE MEANINGFUL AND ENGAGING.

Most of us – executives, managers, strategy or performance professionals, and analysts – struggle to measure what matters, and measure it well. And our struggles are, surprisingly, universal. We struggle to:

• Easily find meaningful measures
• Get true buy-in to performance measurement
• Strongly align measures to strategy
• Measure intangible goals
• Use measures to improve and reach targets

We all want performance measures that catalyse a high-performance culture, one that reaches goals, continually improves performance, and achieves excellence.

To have this, we can eliminate the causes of these struggles with techniques that really work!

THE PuMP TECHNIQUES REPLACE BAD KPI HABITS.

In the absence of a proper performance measurement methodology, some bad KPI habits have become common practice. Some of the bad KPI habits are:

• Brainstorming KPIs and measures
• Writing goals with weasel words
• Not giving people ownership of measures
• Measuring the performance of people
• Rushing too quickly to build dashboards

The PuMP Blueprint was designed to replace these bad KPI habits with techniques that work, without struggle.

PuMP has been proven over 20 years (around the world, in all sectors and hundreds of industries) as a practical and engaging method to measure what matters.

WITH PuMP, ORGANISATIONAL PERFORMANCE TRANSFORMS!

Measuring with PuMP as your guide means:

• You reach more targets (that matter), sooner and with less effort.
• You get a higher rate of return on every improvement initiative.
• You build a performance culture, where people are fully engaged in the part they play in fulfilling the mission and pursuing the vision.

“PuMP is a great program. It’s making it very easy for us to develop meaningful measures for our organisation.”
Amanda Kent, Public Service Department, New Zealand

GET KPI KNOW-HOW + CAN-DO.

The PuMP Blueprint Workshop teaches the how-to techniques of a deliberate and proven performance measurement methodology.

The workshop focuses on practical techniques, logical templates, real-life case studies, engaging interaction, and time for practice with expert coaching. You will:

• Make your strategy measurable and easier to communicate and cascade
• Select and design performance measures that are meaningful, quantitative, and feasible
• Get buy-in from staff and stakeholders to own performance measurement and improvement
• Bring your measures to life, using the right data and with the right ownership
• Clearly see the real signals from your measures about whether performance is improving or not
• Design insightful reports and dashboards that focus discussion on improvement actions
• Reach your performance targets, with strong alignment between measures, goals and actions

All participants get a practical reference workbook, copies of all the PuMP templates, a case study, and optional PuMP Certification, provided by international certifier, APMG.

“I contracted Stacey to deliver a number of training programs for the Department… I cannot speak highly enough of Stacey and her PuMP Blueprint. There is a lack of good quality performance measurement training in Australia and I highly recommend Stacey’s training as the best in the business.”
Melinda Varley, Director Business Performance Management, Australian Public Service

ON-SITE OR ONLINE, YOUR CHOICE.

We can deliver your private PuMP Blueprint Workshop in one of three ways, to suit your needs:

• 3 full consecutive days on-site (at your venue)
• 3 full days online (with Zoom)
• 5 half-days online (with Zoom)

For both our on-site workshops and online workshops, we design the experience for high engagement, personal interaction, and group collaboration.

“The workshop was brilliantly paced – normally on other full day workshops one can struggle to retain attention whereas at PuMP the pace was a good mix of listen, learn and apply steps, then break cycle. The experience I had reflects the feedback I have read of predecessors with me feeling fired up and champing at the bit to get on.”

Steve Holley MBA BEng, Head of ICT Customer and Business Support, Gloucestershire Hospitals NHS Foundation Trust

YOUR INVESTMENT IN PuMP…

The fees for your workshop with at least 15 people, delivered by expert PuMP facilitator Mark Hocknell*, are:

 
* For workshops outside Australia, New Zealand and Asia-Pacific, we will put you in touch with your local PuMP Partner.

ABOUT PuMP’S CREATOR, STACEY BARR

Stacey Barr is an evidence-based leadership and organisational performance measurement specialist. She is the author of two books, Practical Performance Measurement and Prove It!

Stacey created PuMP in the 1990s, when she worked in the corporate world, to overcome her own struggles with how to measure performance.

Since then, Stacey discovered that her struggles were common for almost everyone else, regardless of their sector, industry or country. And PuMP quickly became a world-renowned methodology for practical and meaningful performance measurement.

She is known especially for her practicality, and the way she takes abstract concepts like measurement and makes them clear, logical, engaging, and easy to apply.

“Your PuMP methodology is the most comprehensive and pragmatic performance management methodology published today.”
Jack Spain, Director of Strategy & Business Development, SchoolDude, USA

ABOUT YOUR PuMP FACILITATOR, MARK HOCKNELL

Mark Hocknell is our Licensed PuMP Partner Asia-Pacific, has been applying, facilitating and teaching PuMP since 2007. He delivers all our public and private PuMP Blueprint Workshops and Evidence-Based Leadership Programs in Australia, New Zealand and Asia-Pacific.

Mark is our most experienced PuMP facilitator. Next to PuMP founder, Stacey Barr, he knows more about PuMP than anyone else.

Mark’s style is open and easy-going, engaging and collaborative. He’s known for his ability to encourage and inspire people to see things in new ways. He also has loads of insightful stories from his many years of experience as a manager, a consultant and a performance measurement expert.

He specialises in performance measurement, evidence-based leadership, and customer-centric business.

“I really enjoyed the PuMP course but more than that I have learnt so much more and when I ran into obstacles (real or imagined) Mark and the other participants were quick to unpack the problems and help with real solutions.”
Marissa Cairncross, Principal Performance Adviser | Performance and Analytics

YOUR NEXT STEP…

If you would like an offline pdf brochure, or wish to enquire to book your private PuMP Blueprint Workshop, please contact us:

• Call +61 1800 883 458
• Email info@staceybarr.com

We’re so looking forward to helping you and your organisation discover how meaningful performance measurement can be the catalyst for your high-performance culture!

Stacey Barr
the Performance Measure Specialist