It's the week of Christmas and so I don't want to be too heavy and serious. So if you feel inclined to lightly ponder, let me share with you what measuring performance is going to mean for me in 2016. (more&h...

A reasonably frequently asked question about performance measurement is how to find KPIs or measures that you are guaranteed to achieve successfully. Is presupposes that KPIs and measures should be achieved successfully. Is that true?

Too many clichés tell us that we measure performance to manage, to control, to improve, to learn, to monitor, to hit targets. But what if there was a simpler reason to measure performance, that still paid off? That could really help out those people who are still a bit fearful or skeptical of measuring, don't you think? I reckon the simplest reason to measure is to notice. T...

Have you ever designed a new performance measure - a powerful one you felt excited about - and then discovered the data you needed was not in the right format or detail? Of course you have! It's a common challenge when you decide to measure something more deliberately or more meaningfully than you have in the past. But don't let the data problems put an end to your powerful new measure!