The reasons why we measure performance can profoundly influence how we do it, and whether it improves performance or not. What's your reason? (more…)

The building blocks of KPIs and performance measures is detectable evidence. And evidence is detectable when it is sensory. (more…)

Writing a good performance measure requires four essential parts to make it both understandable and implementable. (more…)

Lead indicators can be powerful performance measures for predicting and influencing our lag measures. But how do you create powerful ones? (more…)