It's not hard to spend millions on setting up new data management and business intelligence systems. And it can take years to implement, too. Plus there's the tricky piece of getting people to buy in to collection and capturing all that data. But we need to do it, before we can start measuring what matters... Or do we?

It's the week of Christmas and so I don't want to be too heavy and serious. So if you feel inclined to lightly ponder, let me share with you what measuring performance is going to mean for me in 2016. (more&h...

A reasonably frequently asked question about performance measurement is how to find KPIs or measures that you are guaranteed to achieve successfully. Is presupposes that KPIs and measures should be achieved successfully. Is that true?

Too many clichés tell us that we measure performance to manage, to control, to improve, to learn, to monitor, to hit targets. But what if there was a simpler reason to measure performance, that still paid off? That could really help out those people who are still a bit fearful or skeptical of measuring, don't you think? I reckon the simplest reason to measure is to notice. T...