The COVID-19 crisis has changed so much, but how it changed performance measurement might come as a surprise! (more…)

In crisis management, we need to use metrics to drive the behaviours that support survival, and stop those that thwart it. (more…)

Here is a framework for how to measure through any crisis, to help us pivot and be ready for - or even create - a new normal. (more…)

Last year’s strategic direction is irrelevant now. Our organisations need new goals to survive through and thrive beyond the COVID-19 crisis. (more…)