To stop people from gaming KPIs and sub-optimising performance, we need to balance their focus on both the numbers and their purpose. (more…)

When the owners of a KPI are not the owners of the KPI's data, here are five ways to make sure the data owners deliver. (more…)

In an organisation that has a very broad geographic spread, how can we easily and quickly get remote teams engaged in developing KPIs they feel ownership of? (more…)

Teams reach performance excellence much sooner by increasing their engagement in measuring before increasing the sophistication of what they measure. (more&hellip...