Is it better to add ESG as its own strategic perspective, or use it to inform your strategic thinking? (more…)

In the early 1990s, the Balanced Scorecard revolutionised how organisations thought about strategy. But its four perspectives are now too limiting for the era of ESG. (mo...

Achieving a KPI target depends much less on setting the right target value than it does on the human conditions required for any target to work. (more…)

To arrive at a universally accepted terminology for performance measurement, like 'KPI', we first must understand the core concepts we are trying to name. (more…)