Listen to the media and you'll quickly realise that measurement is too often used as a political tool, to push a political agenda rather than discover the truth. (more…)

It will be obvious to you how to measure workforce capability. But given the struggle so many have in measuring it meaningfully, it's likely only obvious in hindsight; the hindsight of seeing the unpacked thinking process of designing a measure for workforce capability.

Now that makes it easy, doesn't it? Someone has put together a list of the 20 best KPIs for your business. Saves you the time of trying to figure it out for yourself, yes? But does it really save time in monitoring performance?

Robert, a Measure Up subscriber, asked how can you demonstrate results when your job is to make sure something doesn't happen. He's basically asking how can you measure what you want to prevent? ...