Some governments and other organisations not driven by profit use versions of program logic or outcomes models. But just because they use a logic or outcome model, doesn't mean they automatically get great KPIs.

With KPIs, comes transparency. But because most people fear that measures will be used to judge or compare, it's hard to get transparency to work. (more…)

Consider the measures your organisation currently uses. How many are calculated annually? Or quarterly? Or monthly? Or weekly? What's the rationale for having chosen that cadence of calculation? One of the bad habits of performance measurement is measuring too infrequently, and this means we miss important signals in our measures.

Mark Hocknell, my lead licensed PuMP Partner, wrote this article, "Let's Ban KPIs", which was posted here as well as Mark's own website. To avoid duplicate content, this article now links...