To get the most value from the performance management frameworks we use, like OKRs and Balanced Scorecard, it helps to map them to the three stages of strategic performance management.

If you're not happy with the KPIs in your OKRs or Balanced Scorecard or other strategic plan, then you need to add in this one piece... (more…)

Many (most?) KPI performance dashboards fail to inform, because people jump the gun and focus too much on the app and not nearly enough on the KPIs. (more…)

The most common question people ask when they need performance measures (for whatever reason) is also the worst question you can try to answer. (more…)