5 Stars -- Simple, illuminating, and worth the 60 minutes (or less) to read! In as simple and few words as necessary, Dr Bob Frost has articulated some important essentials of performance measurement. Firstly, that you most definitely need to think about measuring organisational performance holistically, crafting and using measures that help tell the story of the organisatio...

5 Stars -- The Social Side of Performance Measurement This has to be the absolute best book I have read in this field of performance measurement.

The management team sit around the monthly performance report, debating. But they’re not debating the interpretation of the trends or signals in the data. They’re not debating the causes that sit beneath those trends or signals. And they’re not debating the pros and cons of various performance improvement ideas. No, they’re debating

Author of "Key Performance Indicators"

Overview:

You already know that I specialise in the nitty-gritty steps of the performance measurement process (like how to design meaningful measures), but having the measurement techniques is just one part of a successful performance measurement implementation. You also need to understand that setting up a performance measurem...

Author of "Show Me the Numbers" and "Information Dashboard Design".

Overview:

When I found Stephen Few's book "Information Dashboard Design" I was really impressed, and wanted to share this gem with you. Stephen speaks of dashboard design in our language - the language of people that use dashboards. And armed with his insights and examples, we can help our ...

STACEY: Doug Hubbard, of Hubbard Decision Research, is an internationally recognized expert in the field of IT value, with over 18 years experience in IT management consulting including 10 years experience specifically in teaching organizations to use his AIE (Applied Information Economics) method. But today I'm talking to him about the challenge of getting practical measures w...

Author of "How to Measure Anything".

Overview:

It was fantastic to interview Doug Hubbard about the topic of his newly released book "How to Measure Anything"!

5 Stars -- Get good, sound ideas, fast.

Bob's "Measuring Performance" book is small, concise and offers good, sound ideas and principles for measuring performance. No, it doesn't offer step by step instructions or templates or examples, it's not that kind of book. It's the kind of book I'd give to someone just exploring performance measurement, or just doing their first review of thei...

4 Stars -- Great for senior managers and executives

There aren't a lot of really good books about performance management, and performance measurement specifically, available yet. Too many of them are overly prescriptive in what to measure and very light on the details of how to measure (properly).

5 Stars -- Smashing those unchallenged assumptions about appraisal

If you grapple with performance appraisal, then it might be worth thinking through the assumptions that you have built your performance appraisal system upon. And that's how Tom and Mary's book can help. They describe a series of assumptions that most performance appraisal systems are based on, and the...