Santa Claus is one amazing character. To avoid disappointing any of the estimated 380 odd million Christian children in the world on Christmas Eve, Santa Claus needs to be capable of some pretty spectacular performances:

Are you still measuring performance results annually? And do you wonder why people aren't really getting much value from measuring performance? (more…)

Are you struggling to get executives, managers and colleagues to want to measure performance? Do you keep telling them how important it is, how it's essential to high performance, but they still don't care?

5 Stars -- Simple, illuminating, and worth the 60 minutes (or less) to read! In as simple and few words as necessary, Dr Bob Frost has articulated some important essentials of performance measurement. Firstly, that you most definitely need to think about measuring organisational performance holistically, crafting and using measures that help tell the story of the organisatio...

5 Stars -- The Social Side of Performance Measurement This has to be the absolute best book I have read in this field of performance measurement.

The management team sit around the monthly performance report, debating. But they’re not debating the interpretation of the trends or signals in the data. They’re not debating the causes that sit beneath those trends or signals. And they’re not debating the pros and cons of various performance improvement ideas. No, they’re debating

Author of "Key Performance Indicators"

Overview:

You already know that I specialise in the nitty-gritty steps of the performance measurement process (like how to design meaningful measures), but having the measurement techniques is just one part of a successful performance measurement implementation. You also need to understand that setting up a performance measurem...

Author of "Show Me the Numbers" and "Information Dashboard Design".

Overview:

When I found Stephen Few's book "Information Dashboard Design" I was really impressed, and wanted to share this gem with you. Stephen speaks of dashboard design in our language - the language of people that use dashboards. And armed with his insights and examples, we can help our ...

STACEY: Doug Hubbard, of Hubbard Decision Research, is an internationally recognized expert in the field of IT value, with over 18 years experience in IT management consulting including 10 years experience specifically in teaching organizations to use his AIE (Applied Information Economics) method. But today I'm talking to him about the challenge of getting practical measures w...

Author of "How to Measure Anything".

Overview:

It was fantastic to interview Doug Hubbard about the topic of his newly released book "How to Measure Anything"!