This tool is simply a Microsoft Word document that guides you through the creation of a business case for a performance measurement project, either based on the PuMP methodology or not. Performance measurement initiatives can often go astray due to the competing demands of other initiatives that are seen as more exciting, or urgent. For some reason, many people think that measuring what matt...
Many people are on a quest to find the perfect performance measures or KPIs. They'll search KPI databases for the measures that get 5-star ratings. They'll hire consultants to benchmark the best KPIs in their industry. They'll commission universities to conduct research to craft special KPIs for their seemingly immeasurable performance outcomes. And they'll more than...
IN THIS EPISODE: Feature: One Thing That Matters More Than Finding the Perfect KPI. Q&A: How do you know when you have the right/wrong KPIs? Quick Tip: Results before measures. (more…)
Following the performance measurement framework of PuMP®, this diagnostic tool will facilitate a discussion about how performance measurement currently stands in your organisation, and will broaden people's awareness of what good performance measurement is really all about. It contains clear instructions for how to facilitate the discussion, a rating scale to assess your current performance ...
Recently, one of my Performance Measure Blueprint attendees, Greg, sent me an email with the subject line "I thought you might get a laugh out of this - My first Measures Newsletter". (more…)
IN THIS EPISODE: Feature: Inspiring People to Make KPI Progress. Q&A: How do you keep performance management fresh? Quick Tip: A cool way to keep track of your KPI project's progress. (more&...
Managers and Executives don't usually invest in performance measurement, they invest in the benefits that good performance measurement will bring them, so long as those benefits are relevant to what's on their radar right now. And that's the role of a good KPI business case: to show how better performance measurement can make it easier and faster to achieve their priorities.
IN THIS EPISODE: Article: How to Make the Case For KPIs. Q&A: How do you implement KPIs in manufacturing, HR, a shoe business, and so on...? Quick Tip: Measuring the success of performance measurement. (m...
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