Every KPI or performance measure linked to your strategy will have a performance gap. Find out what it is, how to calculate it, and what to do with it. (more…)

A goal-measure mismatch means that the evidence your measures or KPIs provide doesn't match the evidence you need to monitor the goal. (more…)

Many leaders still believe that profit - or financial performance - is the ultimate measure of business success. But at what expense? (more…)

Because KPI mastery doesn't come naturally, here are three things that can help start to build measurement maturity. (more…)

You might think you understand your goal, but when you struggle to measure it, you clearly don't understand it well enough. (more…)

If you only have rudimentary knowledge of KPIs and performance measurement, can you still lead a successful organisation? (more…...

Here are 10 assumptions about what OKRs are, compared to what KPIs are, and why none of them are true! (more…)

Not really. There are three problems you have, if you find that one KPI can be the performance measure that monitors more than one goal or objective. (more…)

To make performance measurement meaningful, we have to make it psychologically safe, and remove everyone's fear of it. (more…)

What happens if you try to implement better KPIs without the support of your leadership, and is it worth it? (more…)