It's quite easy to underestimate just how much it takes to transform an organisation's approach to performance measurement. There are many set-in bad habits that cause the very problems with performance measurement that people would love to solve.

IN THIS EPISODE: Getting top management to define the goals. Getting meaningful measures that work. How to get people to enter data. Good and inexpensive dashboard applications. And more. (more…)

Where are the predictive performance measures? Well apparently they're not in the rear-view mirror. That, apparently, is where you find the lag measures. But the rear-view mirror analogy is not entirely accurate when it comes to defining lead and lag measures. So it's time to blow it up.

IN THIS EPISODE: Upcoming Events: 2012 Performance Measure Blueprint Workshops, and Online Programs. Practical Tip: Where Are The Predictive Measures?

Performance measurement is like anything else - it takes time for an organisation to master it. How far on the journey to measurement mastery is your organisation? (more…)

IN THIS EPISODE: Upcoming Events: 2012 Performance Measure Blueprint Workshops, and Online Programs. Practical Tip: Performance Measures - From Awful to Awesome Your Questions: Jo asks how to focus pl...

Before you can successfully find good performance measures, you have to know what a good measure is. Sometimes it's easier to start by defining what ugly performance measures are, because the flipside of what makes a measure ugly helps you define what makes a measure good.

IN THIS EPISODE: Upcoming Events: Free Webinar - Where are you on the Performance Measurement Maturity Ladder?, 2012 Performance Measure Blueprint Workshops in Australia,

IN THIS EPISODE: Upcoming Events: Free Webinar - Is Your Strategy Strong Enough to Measure? Practical Tip: Why do YOU Measure Performance? How-to Resources: How to design useful and usable performance rep...

Unless your performance reports are focused on answering three critical questions, they're likely to bore you sleep, lead you astray, or confuse the begeesus out of you. (more…)