No-one will put effort and time into better performance measures or KPIs, if you can't prove why they need to. (more…)

Writing a good performance measure requires four essential parts to make it both understandable and implementable. (more…)

You can create a KPI example that can quickly engage leaders or colleagues in seeing the power and benefits of measuring what matters. (more…)

It's impossible for an organisation to master proper performance measurement when the leadership team think they are KPI masters, but they're not. Are yours?

Brook Rolter, our licensed PuMP Contractor based in the US, shares his experience with three ways to successfully adopt a new KPI approach into any organization.

If an organisation is going to adopt a better performance measurement approach, the Strategy Team needs to first have a documented performance management process. (more&he...

Lead indicators can be powerful performance measures for predicting and influencing our lag measures. But how do you create powerful ones? (more…)

It's easy to adopt KPIs from other organisations in your industry. But look out for these five reasons why those KPIs might be completely wrong for you. (more…)

Balanced Scorecard Strategy Maps are popular, but they are not the best way to properly cascade and align KPIs throughout an organisation. (more&hell...

The PuMP Results Map facilitated a paradigm shift in the approach recommended by the UN Economic Commission for Europe to measure the value of official statistics.