To Reach a Target, You Must Ignore It
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Slacklining is the skill of balancing, walking and executing tricks on a thin strap of webbing that is suspended between two fixed points. It's a bit like tightrope walking, except the webbing is about an inch or two wide, and it has some stretch or 'slack' in it which makes it wobble and bounce as you move on it.
The 90-day Performance Improvement Cycle
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Annual planning has a few drawbacks that result in unachieved targets, wasted time, and exhaustion in the end. We set the goals and targets for the end of the year, but that feels so far away that we often delay our start, fail to respond as the world around us changes, and consequently lose momentum and interest.
Performance Measurement for n=1
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The 3 Signs To Say Goodbye to a KPI
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The 8 Minimum Requirements For Performance Management
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Robert D. Behn is a lecturer at Harvard University's John F. Kennedy School of Government, and a passionate advocate for public sector performance. His regular Performance Leadership Report is always succinct and salient. His definition of performance management, versus performance measurement, clearly puts the responsibility on leade...
How Focusing On Variation Frees Up Your Capacity
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Work stress, projects behind schedule, and low productivity are all symptoms of an underlying problem with workload variability. You'll feel it as some months you can't get the important things even started, and other months you're pushing productivity past the redline. The solution lies in measuring the variation in workload, and not just the amount of it.
Are You Indulging in Vanity Measures?
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Has Your Measure Become The Goal?
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Guest author Martin Klubeck, author of Metrics: How to Improve Key Business Results, reminds us just how easy it is to fall into the trap of making our measures the end goal, and why we must make sure we stay connected with our intended results.
Why You Should Start Small With a New KPI Methodology
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One mistake organisations make in performance measurement is to not have a real KPI methodology. They treat measuring performance as an ad hoc activity or event. But when you do adopt a performance measurement methodology, another mistake is to do too ...
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Director: Stacey Barr