The order that we think about KPIs, targets and initiatives has a profound effect on whether or not we end up with the right KPIs. (more…)

The reasons why we measure performance can profoundly influence how we do it, and whether it improves performance or not. What's your reason? (more…)

My team and I host a lot of webcasts as part of our engagement process. Here's the story about the results we want, how we measure them, and how performance is tracking. (more…)

Terminology with KPIs, performance management, OKRs and strategy often misaligns and confuses people. Here's how to build a glossary to make it all clear. (more…)

Should targets be achievable, or stretch? And how do we decide? Well, using a target trajectory, we don't have to. (more…)

It's always going to be harder, longer and more painful to embed good performance measurement into an organisation if we don't engage managers to measure performance and champion the effort. ...

Setting and achieving performance targets for KPIs is about the heart just as essentially as it is about the head. (more…)

The building blocks of KPIs and performance measures is detectable evidence. And evidence is detectable when it is sensory. (more…)

While this won't teach you how to implement PuMP for great KPIs, it will give you a snapshot of every thinking step in PuMP, that makes it such a great KPI methodology. (more…)

No-one will put effort and time into better performance measures or KPIs, if you can't prove why they need to. (more…)