To engage leaders, managers and teams in better performance measurement, we must position the value of KPIs from their perspectives rather than our own. Here's how...

Despite frameworks about what makes a goal worth measuring, like SMART, many of our goals are still not meaningfully measurable. Try these 5 questions instead... (more…)

The order that we think about KPIs, targets and initiatives has a profound effect on whether or not we end up with the right KPIs. (more…)

The reasons why we measure performance can profoundly influence how we do it, and whether it improves performance or not. What's your reason? (more…)

My team and I host a lot of webcasts as part of our engagement process. Here's the story about the results we want, how we measure them, and how performance is tracking. (more…)

Terminology with KPIs, performance management, OKRs and strategy often misaligns and confuses people. Here's how to build a glossary to make it all clear. (more…)

Should targets be achievable, or stretch? And how do we decide? Well, using a target trajectory, we don't have to. (more…)

It's always going to be harder, longer and more painful to embed good performance measurement into an organisation if we don't engage managers to measure performance and champion the effort. ...

Setting and achieving performance targets for KPIs is about the heart just as essentially as it is about the head. (more…)

The building blocks of KPIs and performance measures is detectable evidence. And evidence is detectable when it is sensory. (more…)