Do you have a KPI methodology? Or does it feel more like an ad hoc collection of tasks or workshops? How's that working for you? (more…)

Is it even possible to measure the impact of measurement? And if we could, why would we bother? (more…)

Let's get right to the point: if you have to ask how to measure the impact of an initiative, it means you got things back to front. (more…)

How do you measure productivity when the scope or type of work changes all the time? Widgets per hour isn't the answer. (more…)

Does everyone agree with what your KPIs and performance measures are saying? If they're arguing, objectivity could be the problem. (more…)

Measuring performance takes some time and effort. But is that a good reason to rely only on readily-available data? (more…)

What is a surprise to most CEOs is just how much leverage measuring the right things gives to creating a high-performance culture. (more…)

Wouldn't it be great to find KPIs that instantly inspire teams to execute strategy, reach targets and boost performance? Good luck with that. (more…)

If you take the right approach, you can meaningfully measure just about anything. But there are some things better left unmeasured. (more…)

If we try to introduce our colleagues to a better approach to measurement, but without the right preparation, it will backfire. (more…)