Improving data accuracy doesn't mean your historic KPI values are useless. Just don't confound data integrity with performance improvement. (more…)

If you don't want leaders to shoot down your new approach to develop better KPIs or performance measures, don't load their gun. (more…)

To get rich interaction, high productivity and deep engagement in implementing KPIs virtually, carefully design your approach to collaborating online. (more…)

One of the main reasons that our performance measurement practice fails to produce good KPIs is that we rush through it to quickly. (more…)

Sampling the data for your KPI not only takes less time, energy and cost, but often it's more accurate. (more…)

Many measurement tools focus on developing KPIs to monitor strategic goals. Does this mean you need a different tool to measure other things? (more…)

Last year’s strategic direction is irrelevant now. Our organisations need new goals to survive through and thrive beyond the COVID-19 crisis. (more…)

We normally cut back on measuring performance in hard times, because it seems non-essential. But without measurement, the hard times will get harder. (more…)

The COVID-19 Growth Factor metric is an insightful model for measuring results that move from chaos to stability, then to improvement. (more…)

When we can't collaborate in person, to develop better KPIs, we can still build buy-in to KPIs by using virtual Measure Galleries. (more…)