It's impossible for an organisation to master proper performance measurement when the leadership team think they are KPI masters, but they're not. Are yours?

Brook Rolter, our licensed PuMP Contractor based in the US, shares his experience with three ways to successfully adopt a new KPI approach into any organization.

If an organisation is going to adopt a better performance measurement approach, the Strategy Team needs to first have a documented performance management process. (more&he...

It's easy to adopt KPIs from other organisations in your industry. But look out for these five reasons why those KPIs might be completely wrong for you. (more…)

The PuMP Results Map facilitated a paradigm shift in the approach recommended by the UN Economic Commission for Europe to measure the value of official statistics.

There are four things that are vital to strategy execution or implementation, that only come from proper performance measurement. (more…)...

A goal-measure mismatch means that the evidence your measures or KPIs provide doesn't match the evidence you need to monitor the goal. (more…)

Because KPI mastery doesn't come naturally, here are three things that can help start to build measurement maturity. (more…)

You might think you understand your goal, but when you struggle to measure it, you clearly don't understand it well enough. (more…)

If you only have rudimentary knowledge of KPIs and performance measurement, can you still lead a successful organisation? (more…...