When we integrate a better performance measurement approach into the strategy processes we already have, we can make those processes work so much better, to truly achieve our strategic direction.

Don't outsource KPI development or do it alone. You'll get much greater KPI buy-in with a well-designed Measures Team. (more…)

Try this formula for the right number of KPIs or performance measures that you truly need, so you can stop drowning in too many KPIs or thirsting for more. (more…)

To engage leaders, managers and teams in better performance measurement, we must position the value of KPIs from their perspectives rather than our own. Here's how...

Despite frameworks about what makes a goal worth measuring, like SMART, many of our goals are still not meaningfully measurable. Try these 5 questions instead... (more…)

The order that we think about KPIs, targets and initiatives has a profound effect on whether or not we end up with the right KPIs. (more…)

The reasons why we measure performance can profoundly influence how we do it, and whether it improves performance or not. What's your reason? (more…)

Terminology with KPIs, performance management, OKRs and strategy often misaligns and confuses people. Here's how to build a glossary to make it all clear. (more…)

Should targets be achievable, or stretch? And how do we decide? Well, using a target trajectory, we don't have to. (more…)

The building blocks of KPIs and performance measures is detectable evidence. And evidence is detectable when it is sensory. (more…)