Paul is a Senior Executive in a large private sector company that has some KPIs but they're not great KPIs. If you're anything like Paul, you're searching for quick ways to ramp up the value of and engagement in performance measurement in your organisation.

IN THIS EPISODE: Article: How To Get A KPI Quick Win, Quickly Q&A: Which sources have the best KPIs? Quick Tip: Use the KPIs you have before you look for more. (more…)

IN THIS EPISODE: Article: How Many KPIs Do You Need? Q&A: What questions should I ask managers to help them define their KPIs? Quick Tip: Think influence, not control. (more…)

IN THIS EPISODE: Article: How to Make the Case For KPIs. Q&A: How do you implement KPIs in manufacturing, HR, a shoe business, and so on...? Quick Tip: Measuring the success of performance measurement. (m...

If there's still some uncertainty or cynicism about performance measurement in your organisation, I'd suggest don't rush in and try and implement a corporate-wide performance measurement approach all at once. You'll probably get more traction if you get started with performance measurement using a pilot project.

You depend on the quality of data and information to provide a stable foundation for your decision making. Decision making often involves responding to something, so you need your data to validly describe what you are responding to so that you choose the right responses. Whether your data is quantitative (based on numbers) or qualitative (based on perceptions), it's integrity depends on 5 wi...

Possibly at the root of all objections people have to measuring performance and having KPIs is their beliefs about why we do it. Before you can successfully overcome all the other typical objections people have - like not having the time, not knowing where to start, not seeing the need for it - you need to be sure first and foremost that people understand the real reasons why we measure perform...

It's a great idea to diagnose where your own performance measurement process might be in most need of improvement, because if you want more meaningful performance measures and KPIs, you need to change the process that you use to produce them. <...

There are many, many symptoms of a broken performance measurement process, and while I don't particularly want to dwell too long on this topic, you might find it useful to have a quick reference list of most typical of these symptoms.

5 Stars -- For all manner of "How do I measure this?" challenges Some of the best reflections I took from Doug's book, How to Measure Anything, are these: