Many leaders still believe that profit - or financial performance - is the ultimate measure of business success. But at what expense? (more…)

Business excellence models like EFQM, Baldrige and ABEF put priority on proper performance measurement. But how exactly do KPIs integrate with them? (more…)

If your organisation's leaders write the strategic direction, but delegate the strategic KPI design, the strategy won't be executable. (more…)

Despite the existence of government performance measurement audit processes, performance measurement in government isn't improving. This is why… (more…)

Haste makes waste, they say. Making haste in performance measurement most certainly has created much waste! Avoid the waste by making your performance measurement plan realistic.

If you never take the time to reflect on your KPI approach, you'll never make the time to improve it. And it does need to improve, doesn't it? (more…)

The COVID-19 crisis has changed so much, but how it changed performance measurement might come as a surprise! (more…)

The truth from our performance measures can hurt, but if we don't get that truth, we'll never get where we want to go. (more…)

To deploy a successful Corporate Performance Measurement System, follow this project plan outline to avoid the pitfalls. (more…)

There are three keys to measure and improve performance, when what you're trying to measure keeps changing. (more…)