To get the most value from the performance management frameworks we use, like OKRs and Balanced Scorecard, it helps to map them to the three stages of strategic performance management.

The irony is that if we don't make time for better measurement now, we'll have even less time for it in the future. In other words, all the reasons why we don't have time to measure are the very reasons why we need to. (mor...

The most common question people ask when they need performance measures (for whatever reason) is also the worst question you can try to answer. (more…)

What separates organisations that get traction with their performance measurement from those that spin their wheels is the cross-organisational KPI Community of Practice. (more&hellip...

Don't outsource KPI development or do it alone. You'll get much greater KPI buy-in with a well-designed Measures Team. (more…)

We can measure anything without a strategic direction or plan, that doesn't mean that what we measure is meaningful. A strategic direction sets a meaningful context for measurement.

Shift people out of their negative feelings about performance measures and KPIs by helping them feel the power that great measures can give them! (more…)

To engage leaders, managers and teams in better performance measurement, we must position the value of KPIs from their perspectives rather than our own. Here's how...

Terminology with KPIs, performance management, OKRs and strategy often misaligns and confuses people. Here's how to build a glossary to make it all clear. (more…)

It's always going to be harder, longer and more painful to embed good performance measurement into an organisation if we don't engage managers to measure performance and champion the effort. ...