XmR charts are more complex than line charts for KPIs, and until people understand their true value, they won't bother. This is how to explain the value of XmR charts. (more…)<...

The purpose of a KPI performance dashboard is to interpret quickly and accurately how an organisation's top priority performance results are doing compared to target, and initiate action to close gaps between actual and target performance. But there are some KPI dashboard design mistakes that derail this purpose.