It's the people I met at the Strategic Performance & Change Management Summit in Atlanta in March 2013 that left the biggest impression on me. Here's what they taught me about the change process that underpins strategy and performance work...

Measure Up subscriber Ben is a performance professional in a large private sector company, with this question: "How do we embed measurement in an organisation without creating red tape?"

Some habits are so powerful, that by focusing on them alone you can start a ripple-effect of other good habits with very little effort. These are called keystone habits by Charles Duhigg, author of "The Power of Habit". There's some suggestion that measuring performance is one of these keystone habits.

Weasel words are words that have no specific and obvious and singular meaning. They bring no clear images to mind of what is meant. Words like: effective, sustainable, harnessed, connectedness and leveraged. Weasel words have a stupifying effect on people's understanding of goals that are written with them, as well as rendering...

We have lots of reasons not to measure performance: not enough time, not enough good data, not enough engagement from colleagues, not enough support from leaders, not enough clarity in our goals, not the right timing, and so on. These are all constraints. But they shouldn't be showstoppers.

Rhianna's organisation has a committee for their new KPI Reporting Framework project. And they've laid out an approach to consult the right people in developing new measures to align to their six strategic themes. Deadlines are set, senior leaders are supportive, the budget is approved. But chances are, they'll fail.

Performance measurement done well takes a bit of effort and a bit of time - more effort and time that we can fit into and around all the other things we're doing. (more&hel...

It could be argued that an expert is really anyone who knows more about a subject than you do. And it's likely that you could be the KPI expert in your organisation or business. (more…)

Are you shouldering all the burden of trying to get your organisation or company to take on better performance measurement practices? Stop the struggling today, and kick off a KPI Community of Practice to share the load and the learning.

There is a LOT of information out there about how to develop KPIs and measure performance. Most of it is impractical, unproven or doesn't work. How do you find the good advice, then? (more…)