Governments need outcome measures as evidence to prove success. But there are five challenges to overcome, first. (more…)

ESG and DEI are examples of things that are strategically important to business success, but are extremely hard to measure meaningfully. One skill helps us solve this gridlock. (more&h...

When we integrate a better performance measurement approach into the strategy processes we already have, we can make those processes work so much better, to truly achieve our strategic direction.

We can measure anything without a strategic direction or plan, that doesn't mean that what we measure is meaningful. A strategic direction sets a meaningful context for measurement.

Despite frameworks about what makes a goal worth measuring, like SMART, many of our goals are still not meaningfully measurable. Try these 5 questions instead... (more…)

The building blocks of KPIs and performance measures is detectable evidence. And evidence is detectable when it is sensory. (more…)

Balanced Scorecard Strategy Maps are popular, but they are not the best way to properly cascade and align KPIs throughout an organisation. (more&hell...

In the early 1990s, the Balanced Scorecard revolutionised how organisations thought about strategy. But its four perspectives are now too limiting for the era of ESG. (mo...

Writing measurable goals doesn't always come naturally, but one grammar formula makes it easier. (more…)

Does this sound back-to-front to you? It's not. Knowing your results before you look for measures is the only way to get the measures you need. (more…)