If we want to help people, like our colleagues and leaders, to understand why performance measurement needs to be done better, we need to engage them in the right kind of dialogue.

Measure Up subscriber Patrick D. asks a very pertinent question: "Why don't more companies implement effective performance management systems?" Well, in a nutshell, it's because they haven't made it a habit.

Subscriber Sue asks: "My biggest challenge is that senior management doesn't want their strategy to be results focused or necessarily strategic - instead they focus on a plethora of new projects. How do you convince leadership of the importance of having a results-oriented strategy and making it measurable?"

There are three reasons why people will give time to things. Apply these reasons to measurement, and more people will give time to measuring, too. (more…)

Performance measurement done well takes a bit of effort and a bit of time - more effort and time that we can fit into and around all the other things we're doing. (more&hel...

Brett, a Performance Manager in a large public sector organisation, asks "What do I do to get the Executive leadership team to take ownership of the agency's performance management system?"

There are still managers around who think that the way to make performance improve is to hit people over the head with KPIs or performance measures. We know they're doing far more harm than good, but what can we do to stop them?

Just because you think performance measurement is the duck's guts, the best thing since sliced bread, the answer to your company's woes, doesn't mean you can expect everyone else to see it the same way.

Most agree that performance measurement is very important. But it fails to get implemented often because it's not seen as urgent. So sometimes, your starting point needs to be to create that urgency, to set the platform on fire.

IN THIS EPISODE: An Expert Interview with Dr Michael Sheehan on the soft skills that help KPI teams (or any team) to achieve their outcomes more easily. (more…)