IN THIS EPISODE: A Case Study Interview with Paul Barnett, Impact and Business Development Manager with CSIRO. (more…)

Most agree that performance measurement is very important. But it fails to get implemented often because it's not seen as urgent. So sometimes, your starting point needs to be to create that urgency, to set the platform on fire.

IN THIS EPISODE: An Expert Interview with Dr Michael Sheehan on the soft skills that help KPI teams (or any team) to achieve their outcomes more easily. (more…)

IN THIS EPISODE: A Case Study interview with Cheryl Welch, Strategic Planning Coordinator with Tualatin Valley Water District in Oregon, USA, who facilitated a distribution crew to great measures in no time flat.

Questions like "Why did you choose that KPI?" and "Why didn't you choose this KPI?" and "What were we thinking?!" shouldn't be answered with "Um, I dunno!"

This is an excerpt from the Measure Up Podcast: A Case Study interview with Bec Bach, a Performance Analysis and Reporting Consultant who helps South Australian schools use data and evidence for improvement planning.

IN THIS EPISODE: A Case Study interview with Bec Bach, a Performance Analysis and Reporting Consultant who helps South Australian schools use data and evidence for improvement planning. ...

IN THIS EPISODE: Getting top management to define the goals. Getting meaningful measures that work. How to get people to enter data. Good and inexpensive dashboard applications. And more. (more…)

IN THIS EPISODE: Upcoming Events: 2012 Performance Measure Blueprint Workshops, and Online Programs. Practical Tip: Performance Measures - From Awful to Awesome Your Questions: Jo asks how to focus pl...

At a recent in-house PuMP Blueprint Workshop I ran for a client, one of the participants came up to me at the end of the 2 days and admitted that he'd come to the workshop very cynical and expecting to learn nothing new. He quickly went on to say that he experienced just the opposite a...