Missing data for your KPIs could mean you're missing important signals. Here are 3 ways to handle missing data. (more…)

The building blocks of all quantitative KPIs and performance measures are data items. Define them well enough so your KPIs are not rendered useless. (more…)

When the owners of a KPI are not the owners of the KPI's data, here are five ways to make sure the data owners deliver. (more…)

Improving data accuracy doesn't mean your historic KPI values are useless. Just don't confound data integrity with performance improvement. (more…)

Sampling the data for your KPI not only takes less time, energy and cost, but often it's more accurate. (more…)

Here are six guidelines to remove most of the subjectivity from any KPI or performance measure. (more…)

Getting the right performance measure and KPI data is often hard, but it's unnecessarily hard when you can't navigate existing datasets because your KPI data has no formal or deliberate standardisation.

Does your team spend more time debating the integrity of their KPIs than they do using them to improve performance? (more…)

This interview with visual analysis and dashboard expert, Stephen Few, is about his newly released book, "Big Data, Big Dupe: A little book about a big bunch of nonsense". A very audacious title, with very controversial advice!

This is a case study about the Area Agency on Aging at the Denver Regional Council of Governments (DRCOG) use of XmR charts. It's by Kirsti Klaverkamp and Jerry Stigall, of Denver, Colorado. (more&h...