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4 Stars — Interpreting data is about the patterns, not the points

This is not a book for people looking for the technical detail of data analysis or statistical process control. The pearl in this book is the message that interpreting your data (such as KPIs or performance measures) is about looking at patterns, not at individual points. It’s a book that can be read by people not interested in the technical stuff (such as managers or executives) – and it *should* be read by these people.