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Buy-in is that state when people are committed to something, when they are convinced of its worth for them and no longer have objections or fears that get in their way of adopting it.

It’s when they feel a sense of ownership about it.

Most of us want our people to feel this way about KPIs and performance measurement, but we don’t realise that we might actually be getting in the way of buy-in naturally occurring.

Read this article for tips on how to get more buy-in to KPIs and performance measurement.