The Risks of Short-Term Monitoring of Measures
July 15, 2014 by Stacey Barr | Leave a Comment
Lots of my new clients share the same habit (a bad one): they conclude whether performance is getting better or worse by comparing the current month's (or week's or quarter's) performance measure value with last month, or with a target or standard. If this month (or week or quarter) is worse, they go digging for the cause. Trouble is, they don't find that cause.
The 9 Steps to Performance Measurement Mastery
February 22, 2022 by Stacey Barr | Leave a Comment
Performance measurement mastery is like anything else - how long it takes depends on the step of Performance Measurement Maturity you're starting from. (more…)
Filed Under: Uncategorized
Are Your KPIs A Tool In Their Hands Or A Rod for Their Backs?
December 8, 2020 by Stacey Barr | Leave a Comment
What people believe a KPI or metric or performance measure will be used for fundamentally affects whether performance will improve or not. (more…)
How to Measure Improvement When Things Keep Changing
August 4, 2020 by Stacey Barr | Leave a Comment
There are three keys to measure and improve performance, when what you're trying to measure keeps changing. (more…)
Filed Under: Improving Performance, Performance Culture, Performance Leadership
INTERVIEW: Donald Wheeler, on Interpreting Signals From Our KPIs
January 28, 2016 by Stacey Barr | Leave a Comment
My interview with Donald Wheeler is a very practical exploration of how we can better interpret signals from our performance measures and KPI's. (more&hel...
Filed Under: Analytics and Data Analysis, Interpreting Performance Results