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From the Blog

Just Because You Call it a Measure Doesn’t Mean it is One
You might have a KPIs, performance measures, metrics or indicators of success column...
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Is OGSM a Good Approach to Performance Measures?
OGSM needs a clearer distinction between its component terms of Objectives, Goals, Strategies...
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How to Move From Activity Measures to Outcome Measures
Activity measures are easier to identify and implement, but they aren’t good proxies...
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The 5 Most Useful Business Questions to Direct Your Analytics
Analytics doesn’t magically produce insights from data like rabbits out of hats. To...
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How to Match Your KPI Calculation and Reporting Cadence
KPI reporting cadence and calculation cadence need some kind of synchronisation, but just...
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Quotas Are The Lowest Form of KPI Target
Quotas make us chase numbers as a substitute for fixing problems. That’s the...
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How to Form the Ideal KPI or Measures Team
Follow these 7 tips for selecting people into your Measures Team, for a...
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How to Select the Most Relevant and Feasible KPIs to Measure Your Goal
Too often we feel paralysed in our search for the right KPIs. The...
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How Much Undiluted Truth Can You Bear From KPIs?
Evidence-Based Leaders have a certain spirit that other leaders do not. This spirit...
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How to Implement a Corporate-Wide KPI Approach From the Top Down
Herman Hudepohl began leading the introduction and implementation of PuMP into the New...
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Why Driving a Car is the Wrong Metaphor for Business Dashboards
Business dashboard design is based on the metaphor of driving a car: dials,...
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How to Measure Change Management
If you leave your selection of change management metrics to chance, you leave...
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The Best Way to Use Key Performance Questions for KPIs
Bernard Marr created the concept of “Key Performance Questions” to develop better Key...
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How Good Performance Measurement Can Flatten Your Management Hierarchy
With the right approach to measurement, teams become self-organising, more aligned to strategy,...
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Why Won’t Leaders Fix the Performance Measurement Problem?
If performance measurement is fundamentally important to business and organisational success, why do...
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4 Reasons to Stop Looking For KPI Best Practices
If you wait to find KPI best practice in your industry, before improving...
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Five Steps for How to Find The Right Measures or KPIs
How to find the right measures or KPIs is the most asked question...
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Why KPI Thresholds Are a Really Bad Idea
KPI thresholds are not improvement tools; they make people react in a rush...
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How Good Performance Measurement Creates Dialogue That Dignifies Everyone
When measurement is done to people, the wrong things change. But when measurement...
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How Banks Should Change Their KPIs
Following recent investigation into the banking sector’s gross misconduct, the traditional KPIs driving...
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How to Improve KPI Accuracy and Precision
Does your team spend more time debating the integrity of their KPIs than...
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Why You Can’t Buy KPIs
Buying KPIs from online libraries or hiring experts to develop them might seem...
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Which Parts of Your Strategic Plan Are Worth Measuring?
Trying to find the right strategic KPIs can feel like getting lost in...
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The 10 Biggest Mistakes in Managing Organisational Performance
Before we can elevate organisational performance, we must stop making these 10 common...
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Help People Value KPIs by Linking to What They Value
For our colleagues, leaders and entire organisations to value KPIs, measuring performance must...
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How to Introduce Operational Teams to Setting and Using KPIs
Ayça Tümer Arıkan shares with us the detailed process she used to engage...
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Make More Meaningful KPI Progress By Finding ‘Ish’
We’re not making good enough KPI progress, because we waste effort in our...
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5 Analysis Methods That Make Us Misinterpret KPIs
Using the wrong analysis methods makes us misinterpret our KPI signals, and leads...
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How to Forecast KPIs and Performance Measures
The greatest value of forecasting with KPIs is not predicting the future; it’s...
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How to Define Your KPIs in a Corporate KPI Library
Use this Corporate KPI library template to define each of your KPIs, and...
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