IN THIS EPISODE: A Case Study interview with Sarah Coates, Project Coordinator and leader in performance measurement transformation at Dealer Solutions, about how she led 9 departments to measure the mission-critical.

IN THIS EPISODE: A Case Study interview with Cheryl Welch, Strategic Planning Coordinator with Tualatin Valley Water District in Oregon, USA, who facilitated a distribution crew to great measures in no time flat.

IN THIS EPISODE: A Case Study interview with Jerry Stigall, a Strategy Professional who led Douglas County to win the Balanced Scorecard Award for Excellence. (more…)

IN THIS EPISODE: A Case Study interview with Bec Bach, a Performance Analysis and Reporting Consultant who helps South Australian schools use data and evidence for improvement planning. ...

What separates organisations that get traction with their performance measurement from those that spin their wheels is the cross-organisational KPI Community of Practice. (more&hellip...

My team and I host a lot of webcasts as part of our engagement process. Here's the story about the results we want, how we measure them, and how performance is tracking. (more…)

The PuMP Results Map facilitated a paradigm shift in the approach recommended by the UN Economic Commission for Europe to measure the value of official statistics.

Whether it's community development, environmental protection, or human rights, non-profits exist to make an impact. But are non-profit outcomes measurable in any meaningful way? (more…)

Here are six indicators you can track, easily, to know how well your approach to performance measurement is working at generating the right KPIs. (more&hel...

Your performance data is trying to tell you a story you'll never hear unless you can ask it these 7 questions. (more…)