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From the Blog

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The Biggest KPI Question to Answer First
Over the past 10 years of Measure Up’s life, over 13,000 subscribers have...
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strategy-and-measurements-relationship
How to Take “Work” Out of Strategy Execution
Strategy execution more often than not feels like work, rather than true execution....
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throwingpaperinwastebasket
Don’t Waste Good Goals With Poor Measures
Do you believe that strategy is about projects and initiatives, so you don’t...
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walkinginahedgemaze
Why Aren’t Your Strategic Goals Sensible Enough to Measure (and Execute)?
Sometimes hard-to-measure strategic goals can be fixed in the measurement process (like how...
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wildweasel
My Biggest Tip for Better KPIs
If there was just one thing I could share with you that would...
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manstretchingarmstoocean
Why We Can’t Measure Innovation, Culture or Quality
When many people start out looking for good KPIs and performance measures, they’ll...
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eaglefishingsquared
Three Types of Useful KPI Targets
I fundamentally disagree that we should be striving to hit our KPI targets...
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pigeonsflyingsquared
Are KPIs Relevant to All Strategies?
In the Harvard Business Review this month, Martin Reeves of the Boston Consulting...
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steppingstonesincreek
4 Ways to Measure and Monitor Progress
We don’t just measure performance to know we’re making progress. We measure other...
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whiteandblackswans
How to Make Diversity Measurable
There are lots of goals that are really hard to measure. I’ve written...
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Alaska Bear Salmon Catch
How Likely Are You To Succeed With KPIs?
I’ve been thinking about achievement lately, and why some people do it regularly,...
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leaffallingfromtree
How to Decide When to Retire or Change a KPI
KPIs or performance measures are like clothes: they each have a certain fit,...
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redfrogintree
The 5 Colour Mistakes in Your Performance Reports
Colour is a hugely important part of how we design our performance reports...
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femalehikerinvitingsomeone
The 5 Steps to Engage People in KPIs
When we want people to understand and adopt a new idea, often we...
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complicateddatacollection
No Data is No Excuse
Often, new performance measures can’t be constructed on existing data. We’ve not measured...
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mountainroadtodeadend
The Wrong Way to Plan a KPI Project
The project team gets together and sets the scope of their KPI project....
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Businesswoman looking outside office window, pondering. Credit: https://www.istockphoto.com/portfolio/fizkes
How to Measure Your Organisation’s Mission
Mission statements really ought to state the ultimate purpose of an organisation –...
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excitedscientist
How to Design Performance-Boosting Business Experiments
Experiments are what scientists use to stop assumptions from limiting how much they...
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nautilusshell
The Steps to Use KPIs for Iterative Strategy Execution
Instead of implementing our change initiatives as long, drawn-out projects, we can run...
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executiveafraid
Why Leaders are Scared of KPIs
They will never admit it out loud, or even to themselves, but many...
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adamsavageonfailure
No Failure, Only Feedback
One person that always seems to have fun around failure is Adam Savage,...
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jenniferpontzer
A Practical and Powerful Tool to Get People Interested in KPIs
In this case study with Jennifer Pontzer, we discuss a practical and powerful...
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angrycustomeronphone
How to Measure the Most Important Thing to Your Customers
We might all measure customer satisfaction or NPS, but neither of these help...
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36000kpis
Why Would Anyone Buy 36,000 KPIs?
There is an ever-increasing supply of KPI libraries and lists available for sale....
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logicmodeldiagram
Aligning KPIs with the Program Logic Model
Some governments and other organisations not driven by profit use versions of program...
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windscreentransparency
5 Ways to Make Transparency Work With KPIs
With KPIs, comes transparency. But because most people fear that measures will be...
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metronome
How to Set Your KPI’s Calculation Cadence
Consider the measures your organisation currently uses. How many are calculated annually? Or...
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bannedwordinspeechbubble
Let’s Ban KPIs…
Mark Hocknell, my lead licensed PuMP Partner, wrote this article, “Let’s Ban KPIs”,...
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blanksurveyform
Measuring Without Data
A perceived lack of data – or lack of data with reasonable quality...
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listeningman
Are Your KPIs Telling You What You Really Need to Know?
We shouldn’t measure something because it’s easy to. Nor should we measure something...
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