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Are you taking the wrong approach to performance measures and KPIs?

From the Blog

Adam Voigt, on Measuring School Effectiveness

This interview with learning expert, Adam Voigt, is a collaboration where we both...

What Are KPIs and Performance Measures?

KPIs and performance measures are misunderstood and misused, mostly because they are not...

How to Measure for High-Performance With Tight Budgets?

Performance cannot ever be maximised because there will always be constraints. When the...

Do You Have Metric Fixation?

Jerry Z. Muller is my new hero. He is author of The Tyranny...

INTERVIEW: Stephen Few, on Big Data, Big Dupe

This interview with visual analysis and dashboard expert, Stephen Few, is about his...

How to Build an XmR Chart for Your KPI

The most useful way to see true signals of change in your KPI...

4 Signs You Should Quit KPIs Before You Start

Performance measurement is for every organisation or company, but not necessarily at any...

12 Easy Steps to Get Started With a Lean KPI Methodology

Starting with a lean KPI methodology is the simple and practical way for...

How to Measure Employee Engagement and Its Drivers

If you measure employee engagement using Staff Turnover, you’re well off mark. Leadership...

3 Simple Hacks for Better KPIs

When you don’t have the time and energy to take on a deliberate...

Which KPI Methodology Is Best For Your Organisation?

Which KPI methodology works best for your sector or industry or organisation size...

A KPI Approach Self-Assessment

If you want good KPIs, your KPI approach has to be good. Use...

What is the Tipping Point Toward a High- Performance Culture?

A high-performance culture smooths the way to achieving organisational outcomes. And good measurement...

Which Bandaids Are You Using To Fix Your Performance Culture?

We all want to say we have a high-performance culture. But if you’re...

Is Big Data A Big Risk For KPIs?

Just because data is big, and getting bigger, does it mean we should...

How to Kill the Ever-Present Fear of KPIs

When people have a fear of KPIs, of under-performance or bad decision-making being...

How to Set a KPI Baseline to Monitor Improvement

We can’t know if performance improves unless we know where it started. That’s...

How to Measure Marketing Outreach

Marketing outreach is essentially sending a message out into a target audience, to...

Why You Should Quit Brainstorming KPIs

We brainstorm KPIs and performance measures because it seems easy and fast. So...

How to Align Everyone to Organisational Outcomes

It can be a struggle to align everyone to organisational outcomes, or the...

How to Measure Policy Advice

Finding the right KPIs to measure policy advice is a big challenge. But...

How XmRs Improved DRCOGs Resource Allocation

This is a case study about the Area Agency on Aging at the...

How to Get More KPI Accountability

If we want more KPI accountability, we have to be honest about who’s...

How To Get KPI Buy-In From Middle And Frontline Managers

The rift between the day-to-day operations and strategic goals can sometimes be too...

Why Your KPIs Still Suck

Your KPIs still suck not because you haven’t found the right ones yet....

How To Get From 50 to 5 KPIs

With three powerful questions, you can get from 50 to 5 KPIs, and...

How Long Does It Take To Master KPIs?

Embedding good KPI practice – and mastering the art and science of measuring...

What Kevin Bacon Teaches Us About Measuring Networks

The Bacon number is a measure of closeness to Kevin Bacon. Believe it...

Creating Authentic Urgency for Better KPIs

Complacency is a big reason why useless KPIs stay. A sense of urgency...

Just Because Some KPIs Are Bad Doesn’t Make KPIs Wrong

KPIs have a bad reputation, from bad pasts experiences people have with them....

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