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5 Stars — Important Performance Management Lessons That Speak to Everyone

Gary Cokins asked me to endorse this book. And I didn’t hesitate, for the value of Chapters 33 and 34 alone!

Chapter 33 is a short collection of “Dear Diary” excerpts from the future, about what people have learned from performance management. I love “Dear Diary of Spray-and-Pray Marketing” and “Dear Diary of Employee Turnover”. And Chapter 34 is “A Dear-CEO Advice Column You Might Want to Read”. And you do. It’s got some questions to ask to get people thinking about the importance of performance.

It’s not a how-to book, but a thought-provoker, and great to give your managers and executives just a chapter or two, to provoke their thoughts. It will be another opportunity for them to come around to the value of measuring and managing organisational performance. Gary has a style that speaks sense to everyone.